For the complete documentation index, see llms.txt. This page is also available as Markdown.

Shipment Status Analytics

The Shipment Status Analytics section gives you a breakdown of shipment statuses over time, helping you monitor overall delivery health and identify trends.

30-day status breakdown (%)

A stacked bar chart showing the percentage breakdown of shipment statuses each day. Switch the view using the dropdown:

View
Description

Delivered / Non-delivered

Compares delivered shipments against all undelivered ones

Pending / Non-pending

Highlights the proportion of shipments still waiting for a carrier scan

Problem / Normal

Shows the share of shipments with exceptions or failed attempts

Picked up / Not picked up

Compares shipments already picked up by the carrier vs. those that haven't been

Use this chart to track your delivery rate trend over time and quickly spot if a larger-than-usual proportion of shipments are experiencing issues.

30-day status trend (count)

A bar chart showing the daily count of shipments by status over the last 30 days.

Each bar is broken down by status:

Status
Color

Pending

Yellow

Info received

Purple

In transit

Blue

Out for delivery

Teal

Delivered

Green

Exception

Orange

Failed attempt

Pink

Expired

Grey

Hover over any bar to see the exact count for each status on that date.

Use this chart to:

  • Spot sudden spikes in exceptions or failed attempts

  • Identify days with unusually high pending volumes

  • Monitor the overall ratio of delivered vs. undelivered shipments over time

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