> For the complete documentation index, see [llms.txt](https://track123.gitbook.io/help-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://track123.gitbook.io/help-docs/getting-started/what-is-track123-api.md).

# What is Track123 API

Track123 is a shipment tracking platform designed for businesses that need reliable, scalable logistics visibility. Whether you're building a logistics SaaS product, managing an e-commerce platform, or operating a fulfillment network, Track123 gives you a unified API to track shipments across 1,700+ carriers worldwide.

**Key capabilities:**

* **Universal carrier coverage** — Track shipments across major global and regional carriers including USPS, UPS, FedEx, DHL, and 1,700+ others from a single API endpoint
* **Standardized tracking data** — Normalize raw carrier data into consistent status codes and event structures, regardless of carrier
* **Real-time push notifications** — Receive instant updates via Webhook when shipment status changes, instead of polling
* **Branded tracking page** — Offer your customers a white-labeled tracking experience under your own domain and brand
* **Email notifications** — Automatically notify customers at every key shipment milestone
* **Analytics & reporting** — Monitor shipment performance, identify exceptions, and export data for business intelligence

**Who is Track123 for:**

<table><thead><tr><th width="227">Use case</th><th width="271.65625">Example</th></tr></thead><tbody><tr><td>Logistics SaaS platforms</td><td>Embed tracking into your own product via API</td></tr><tr><td>E-commerce platforms</td><td>Provide post-purchase tracking for merchants</td></tr><tr><td>3PL / fulfillment providers</td><td>Centralize tracking across multiple carriers</td></tr><tr><td>Independent online stores</td><td>Offer branded tracking pages and automated notifications</td></tr></tbody></table>


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