Add shipment via CSV

For bulk operations, Track123 supports importing multiple shipments at once via CSV.

Steps

1. Go to Shipment in the left navigation
2. Click Import → Via CSV

   
3. Click Download template to get the correct CSV format
4. Fill in your shipment data in the template
5. Save the file and upload it

CSV template fields

Field	Required	Description
carrier	Yes	Carrier code
tracking_number	Yes	Carrier-assigned tracking number
customer_email	No	Customer email address for notifications
order_number	No	Your internal order reference
destination_country	No	ISO 3166-1 alpha-2 country code (e.g. AE, US)
order_created_at	No	Time the order was created (e.g. 2021/6/18 11:10:39)
order_fulfilled_at	No	Time the order was fulfilled (e.g. 2021/7/18 10:45:38)
phone_last_four	No	Last 4 digits of customer phone number
zip_code	No	Destination zip / postal code
custom_field_1	No	Custom field for your own reference
custom_field_2	No	Custom field for your own reference
connection_id	No	Carrier Connection ID — routes tracking through your own carrier account. Leave blank to use Track123's shared channel

Notes on CSV import

• Maximum 50,000 shipments per CSV file
• Duplicate tracking numbers are skipped automatically
• Each successfully imported shipment consumes 1 quota
• Rows with missing required fields or invalid formats are skipped and listed in the error report after import