Filter & Search
The Shipment page provides flexible filtering and search tools to help you quickly locate the shipments you need.
Search
Use the search bar at the top of the shipment list to find shipments by a specific identifier. Click the dropdown on the left side of the search bar to switch between search modes:
Tracking number
Search by carrier-assigned tracking number
Order number
Search by your internal order reference
Search by customer email address
Custom1 / Custom2
Search by your custom field values
Remark
Search by internal notes
Last event
Search by the latest tracking checkpoint description
Batch Search
To search for multiple shipments at once, click Batch Search in the toolbar:
Manual search — paste or type multiple tracking numbers directly
Search via CSV — upload a CSV file containing the identifiers you want to look up
Filters
Use the filter bar below the search bar to narrow down shipments across multiple dimensions simultaneously.
Quick filters
The following filters are available directly in the filter bar:
Date
Filter by shipment creation date range
Status
Filter by one or more tracking statuses
Tag
Filter by custom tags applied to shipments
Carrier
Filter by carrier (e.g. UPS, USPS, FedEx)
Origin
Filter by departure country
Destination
Filter by delivery country
More filters
Click More filters to access additional filter options:
More filters
Click More filters to access additional filter options:
Date
Filter by shipment creation date range
Status
Filter by one or more tracking statuses
Tag
Filter by custom tags applied to shipments
Not tagged with
Exclude shipments that have a specific tag
Carrier
Filter by carrier (e.g. UPS, USPS, FedEx)
Origin
Filter by departure country
Destination
Filter by delivery country
Order created at
Filter by when the original order was placed
Carrier pickup
Filter by when the carrier picked up the shipment
Order fulfilled at
Filter by when the order was fulfilled
Delivery time
Filter by when the shipment was delivered
Carrier pickup days
Filter by days from creation to carrier pickup
Days without update
Filter by how long since the last tracking update
Transit time
Filter by total transit duration
Source
Filter by how the shipment was imported (API, CSV, Web, Store)
Sort
Click Sort in the toolbar to change the order shipments are displayed. Available sort fields:
Order number
Shipment created at (default)
Order created at
Order fulfilled at
Carrier pickup days
Delivery time
Last update time
Toggle between Oldest to newest and Newest to oldest for each field.
Save a view
Once you have configured filters you use regularly, click Save view to save the current filter combination as a named view. Saved views appear as tabs at the top of the shipment list for quick access.
Last updated
Was this helpful?