Manage Store

Once a store is connected, click ... next to any store to access the following options.

Store list

Column	Description
Store	Your store domain
Platform	The e-commerce platform (Shoplazza, BigCommerce, Shopline)
Last import time	The most recent time an order was imported from this store

Import orders

Manually import historical orders from a specific time range:

1. Click ... → Import orders
2. Select the time range:

   • Today
   • Last 7 days
   • Last 30 days
   • Last 60 days
3. Click Import

Track123 will import all fulfilled orders from the selected period into your Shipment list.

Note: Each successfully imported shipment consumes 1 quota, except for orders created before your Track123 registration date.

Fulfillment events

(Available for Shopline stores only)

Sync tracking status updates back to Shopline. When enabled, Track123 will push shipment status changes to Shopline, which may trigger Shopline's native delivery notification emails to your customers.

1. Click ... → Fulfillment events
2. Toggle Sync fulfillment events on or off
3. Click Confirm

Status mapping

The following Track123 statuses are pushed to Shopline:

Track123 status	Shopline event
Info received	confirmed
In transit	in_transit
Out for delivery	out_for_delivery
Failed attempt	attempted_delivery
Delivered	delivered
Exception	failure

Pending and Expired statuses are not pushed to Shopline.

Note: If you are already using Track123's email notifications, enabling Fulfillment events may cause both systems to send emails to customers simultaneously. Review your notification settings before enabling.

Delete

Disconnect the store from Track123. After deletion, new orders from this store will no longer be imported automatically.